---
title: "What Tech Stack Does Intercom Use? | UniqueSide"
description: "Intercom stack: React, TypeScript, Ember.js frontend, Ruby on Rails, Elixir backend, MySQL, DynamoDB, Redis."
url: "https://www.uniqueside.io/tech-stack/intercom"
canonical: "https://www.uniqueside.io/tech-stack/intercom"
type: "tech-stack"
date: "2026-05-06"
lastmod: "2026-06-08"
---

# What Tech Stack Does Intercom Use?

Customer messaging and support platform. Below is the stack powering Intercom, based on widely reported engineering information.

## Intercom Tech Stack

- **Frontend:** React, TypeScript, Ember.js
- **Backend:** Ruby on Rails, Elixir
- **Database:** MySQL, DynamoDB, Redis
- **Hosting / Cloud:** AWS
- **Notable Tools:** Kafka, Elasticsearch, Memcached, Sidekiq

## How to Build a Product Like Intercom

You do not need Intercom's full stack to launch. A lean, modern stack (Next.js, Node.js, a managed database) covers the core capabilities; adopt heavier infrastructure only as you scale. UniqueSide builds production-ready MVPs on stacks like this in 15 days, from $8,000.

[MVP development service](https://www.uniqueside.io/services/mvp-development) · [Technologies we use](https://www.uniqueside.io/technologies) · [Start a project](https://tally.so/r/wdaQ1N)